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September 08, 2008
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MAS Home > Shopping Cart Software Services Information > Support Plans > Priority Email Support
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Priority Email Support
"Products For Better Online Business Beyond Typical Shopping Cart Software"
Service Price Details
  Standard Email Support $FREE! Indefinite
  Priority Email Level 1 $59.00 30 Days
  Priority Email Level 2 $149.00 6 Months
  Priority Email Level 3 $249.00 12 Months
Details

Email Support

Our support team provides free Standard Email support for general issues for all Heavy Metal products. Issues already covered in your documents or within our online support area will be pointed out to you.

Our Priority Email Support Packages are available for you to have immediate and personal interaction with Make-a-Store, Inc. We provide this support in order to help you quickly grasp an idea or find a solution to your need.

Support begins on date of purchase.

Priority Email response rate is currently within 24 hours of receipt.

Standard Email response rate is generally within 2-3 business days.

Need More Features or Customizations?
If a specific module is not listed, or if you wish to add any additional features, our MAS Professional Services program will develop and integrate your requirements directly into your Heavy Metal E-commerce software package.
 
 
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