Call Center Manager

Quick links:
Contact Sales

The Call Center Manager app software is a complete in-house ordering system connected directly to your Divinity product. This app gives you the ability to quickly place orders for new or existing customers in a streamlined back-end order management system.

The Call Center Manager software is based on supplying password protected admin accounts to individual operators. These special operator accounts grants access to the sales call center interface. This module uses Operator Licenses. Each Operator license activates a single call center account. Volume pricing is available for this app.

Typical uses are:

• Call Center Operations;
• In-store Phone Orders;
• Managed Orders;
• Customer Support;
• Customer Service.

Call Center Manager 101 expand

Our Call Center Manager software allows your company to operate a browser based call center for incoming product sales or inquiries from consumers. Basically, if you want to accept telephone sales orders in a streamlined interface, then this is the application for you.

Many businesses accept telephone orders using call centers to interact with their customers. Regardless of your organization's size, our system can help you with this essential business practice.

Call Center Operator Features include:

• Inventory Search
• Auction Search
• Customer Search
• Organic Search Based Cart System
• SKU Based Cart System
• Shipping Quote Generator
• Message Center

NOTE:
App features and your Divinity shopping cart software package can be re-configured and expanded upon with customizations. We can meet the specific implementation for your business model demands.