Support Center

Your Divinity Product includes the following support:

Divinity E-commerce Suite - 30 Days Priority Help Desk and Email Support, Unlimited Standard Help Desk and Email Support thereafter, plus Forums Support, and Documentation.

Divinity Free Commerce Suite - Help Desk, Email Support, Forums and Documentation.

Make-a-Store provides the following support options. Please review carefully before making your selection:

Documentation - Wiki for your Divinity E-commerce Suite, Divinity Apps, and Divinity Storefront.
Forums - Tips, Tricks, and Techniques from MAS Engineers and fellow Developers.
Note* This is a good place to submit questions regarding developing your storefront.
Help Desk - Have an issue? Think something is not working properly? This is the area for you!
Note* Help Desk is processed in the order the requests are received. Typical response time is 1-2 business days or faster.
FAQ - Knowledge Base of Frequently Asked Questions. Submit questions as well.
Note* This is the great place to start, if you are not comfortable with forums.
Support Plans - IS/IT Rapid Response and Contracted Support for your business.
Note* Telephone and Webinar support also available.
Training - Make-a-Store provides webinar, telephone and on-site training. Additionally, everyone should sign up for the Support Newsletter to receive notice of our FREE Webinars.