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Support
Top Frequently Asked Questions of The Support Team
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Your Divinity Product includes the following support
Divinity E-commerce Suite - 30 Days Priority Help Desk Support, Unlimited Standard Help Desk Support thereafter, plus Forums Support, and Documentation.
Divinity Free Commerce Suite - Forums Support and Documentation.
Make-a-Store provides the following support options. Please review carefully before making your selection:
- Documentation - Wiki for your Divinity E-commerce Suite, Divinity Apps, and Divinity Storefront.
- Forums - Tips, Tricks, and Techniques from MAS Engineers and fellow Developers.
Note* This is a good place to submit questions regarding developing your storefront. - Help Desk - Have an issue? Think something is not working properly? This is the area for you!
Note* Help Desk is processed in the order the requests are received. Typical response time is 1-2 business days or faster. - FAQ Search - Search our knowledge Base of Frequently Asked Questions. Submit questions as well.
Note* This is the great place to start your search if you are not comfortable with forums. - Support Plans - IS/IT Rapid Response and Contracted Support for your business.
Note* Telephone, and IM support is also available. - Training - Make-a-Store provides telephone and on-site training. Additionally, everyone should sign up for the Support Newsletter to receive notice of our FREE Webinars.