Divinity

From Divinity Shopping Cart Documentation Wiki

Introduction

Welcome to the Divinity Shopping Cart Documentation Wiki

We are constantly adding and updating our documentation, so check back often. If you can't find the answer that you need, please contact us at mailto:support@make-a-store.com.

You can also checkout our forum for help: Make A Store Forums

The documentation is organized into individual guidebooks designed for specific users.

Administrator 

This Administrator Guide is geared towards helping you perform the tasks that are associated with the role of administrator, e.g., site settings, user management, and overall setup.

Webmaster 

This Webmaster Guide is geared towards helping you perform the tasks that are associated with the role of webmaster, e.g., article management, and custom themes.

Inventory / Catalog Manager 

This Inventory/Catalog Manager Guide is geared towards helping you perform the tasks that are associated with the role of inventory/catalog manager, e.g., creating categories, and creating new items.

Customer Service / Sale Representative 

This Customer Service / Sales Guide is geared towards helping you perform the tasks that are associated with the role of customer service / sales, e.g., order handling, and customer management.

Shipping / Warehouse 

This Shipping / Warehouse Guide is geared towards helping you perform the tasks that are associated with the role of shipping / warehouse, e.g., order processing, shipping, and receiving inventory.

Marketing 

This Marketing Guide is geared towards helping you perform the tasks that are associated with the role of marketing, e.g., reports, and coupons/gift certificates.

For a list of all documentation, Click Here.

Getting Started

Logging In

1. Start your browser software (e.g. Internet Explorer or Firefox).
2. Go to the following URL replacing YourName.com with the appropriate domain name

   https://www.YourName.com/index.php?type=toolkit

   or the sub domain for free users / non-live domain paid customers

   https://YourName.make-a-store.com/index.php?type=toolkit

   .
3. You should see the Divinity Administration Toolkit Login Screen.
4. Enter the username and password provided from your welcome email.
5. Click Login and you will now be signed in.

Setup Wizard

When you log into the toolkit for the first time you will have to complete the setup wizard. The setup wizard guides you through some basic information needed to finish the intial setup of your store.

Step 1: Admin Password

Please enter a password for your site's administrator account. Use a combination of numbers and letters with a minimum length of six characters. Re-enter password again to confirm in the next box.

Step 2: Site Info

Enter the name and main email address of your store. By default all important system notices will go to this address.

Step 3: Contact Info

Enter your main contact telephone number.

Next, if you will be providing technical support and/or customer support over the phone, enter that number.

Next, if you will be providing billing support over the phone, enter that number.

Finally, if your support, return, packing slip, or invoice address is different from your store address, uncheck the corresponding box and enter the different address there.

Step 4: Store Hours

Select the time zone of your location.

Next, if you have a physical store uncheck the Does Not Apply and configure the hours that you are open.

Next, if you are providing phone support uncheck the Does Not Apply and configure the hours that you have phone support.

Finally, if you are providing online support uncheck the Does Not Apply and configure the hours that you have online support.

Step 5: Completion

Congratulations you have completed all steps to configure your site. To fine-tune your store, click on the "Finish" button, and you will be redirected to the Configuration page.

Quick Start

The following is a walk-through to get you up and running with your new Divinity Store.

• Getting Started

• Step 1: Configure Store Settings
• Step 2: Pick Store Design/Theme
• Step 3: Setup Content Pages, Header, Footer
• Step 4: Add Categories
• Step 5: Define Sales Use Tax
• Step 6: Define Shipping & Handling
• Step 7: Add Items
• Step 8: Define Payment Methods

Guides

• Administrator
• Webmaster
• Inventory / Catalog Manager
• Customer Service / Sales Representative
• Shipping / Warehouse
• Marketing

References

General

• Email Blaster
• Flexfields Guide
• Getting Started
• Order Work Flow
• Order Statuses
• Payment Guide

Toolkit

• Coupon Manager
• Inventory Manager
• Order Manager
• User Manager

Developer

• ReST API

Apps

• Affiliate Program
• Apps Listing

3rd Party Apps

• Validating Your Domain

Google Apps

• Overview
• Setup Guide
• Admin Basics

Google Analytics

• How do I enable Google Analytics?
• How do I view my add to cart and add to wishlist conversions?

Inspire Commerce

To accept credit cards as an payment method we offer a free Inspire Commerce integration.

To take advantage of highly competitive credit card processing rates and a seamless integration with your Divinity solution, please complete the Inspire Commerce Online Application. It only takes a minute, and there is no obligation: Sign Up

Sales Channel Manager

• eBay
• Important Notice: July 2010 eBay added a new "condition" requirement to all listings.

FAQ - Frequently Asked Questions

General

• General FAQ
• Hosting FAQ
• Integration / Store Building FAQ
• Merchant Account / Gateway FAQ
• Order Workflow / Permissions FAQ
• Shipping FAQ

Guidebooks

• Administrator FAQ
• Webmaster / Web Design FAQ
• Inventory / Catalog Manager FAQ
• Customer Service / Sales Representative FAQ
• Shipping / Warehouse FAQ
• Marketing FAQ